If Your Power Goes Off
Electricity is an important part of our lives. We strive to
maintain power and minimize the length of time anyone has to
be without power. By being prepared and informed, you can
help us restore your power as quickly as possible.
an Outage Occurs
the fuses and circuit breakers in your home and on the
meter pole to determine if the loss of power was caused by
your system. The problem may be with your wiring and may
require the services of an electrician.
your neighbors to determine if they have electricity. This
helps pinpoint the extent of the outage.
the cause of the outage is not in your wiring, please call
218-935-2517 or 800-244-5709, 24 hours a day. Or, to
report your outage through our website betweem the hours of 8am - 4pm, Monday-Friday (except for holidays), click on
outage. The following information
will be helpful:
- Account Number
- Location Number
- Telephone Number
- Any other information that may help us locate the
cause of the outage (for example, a downed tree, lightning
strike, branch across a wire, etc.).
Rice Electric responds to an Outage
dispatch center reviews information to determine outage
location and cause.
Outage information is reported to the line crew.
crews work to restore power as quickly as possible. Our
goal is to restore power to the greatest number of
customers first, and continuing until all power is
Rice Electric phones are answered 7 days a week, 24 hours a
day. When the office is closed, a dispatch system will
handle your call and forward reports concerning the outage
to appropriate crews. Should you find the phone lines busy, please be
patient. We will answer your call as promptly as possible.
The continuation of a busy signal indicates a large outage
with many customers attempting to call at the same time.
Common Causes of Outages
- Downed Trees & Branches
Ice on power lines
at least one good flashlight and a battery operated radio with fresh batteries in your
Wild Rice Electric's telephone number, your account number
and 911 address near your telephone. Your account number
is found on your bill.
extra ice in freezer. If it is an extended outage, ice can
be used to keep perishable food from your refrigerator
iced in coolers. You can also use this ice for drinking
water as it melts. Wrap blankets over freezer and coolers.
Keep freezer closed. A well stocked freezer should keep
frozen for several days if left shut.
- In a
wide-spread storm outage phone lines are extremely busy
and you may not be able to get through to our office. The
following radio stations will be receiving and
broadcasting updated outage information:
- KDLM 1340 AM/104.1 FM
- KRJM 101.5 FM
- KRCQ 102.3 FM
- KROX 1260 AM
- KKCQ 1480 AM/96.7 FM
- KFGO 790 AM
- KKEQ 107 FM
- WDAY 970 AM
- KRJB 106.3 FM
Major Outage Update
There are no major outages to report at this time.
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Wild Rice Electric Cooperative
Inc., 502 North Main, Mahnomen, MN 56557
Phone: 218-935-2517 or 800-244-5709 Fax: 218-935-2519 E-mail:
Copyright © 2002
Wild Rice Electric Cooperative Inc. All rights reserved.